Stansted
Airport Taxis - Frequently Asked Questions
Our Passengers
often ask the following questions.
If you have a question that is not answered below, please contact us by
email or call for an immediate answer.
How will we locate your driver after the flight arrives?
Your Driver will be waiting as you exit customs with a name
board. You will have been given a contact phone no and in the unlikely
event he is not there you can contact him on his mobile phone.
What happens if my flight is delayed or diverted?
We will monitor all incoming flights and will take the appropriate
action to ensure wherever you land a driver will be waiting for you.
How long will the driver wait for us to clear customs?
The driver will wait at least 1 hour before making enquiries as
to your whereabouts. I would strongly recommend that if you are delayed
due to immigration or baggage problems you give your driver or our
office a call. The driver will not leave the terminal until such
time has passed that it would be improbable you would have been on
the flight.
How do I Pay?
We accept all major credit cards or you can pay the driver cash
in UK Pounds.
How long is the journey to central London?
From Stansted it will take between 11/2 and 2 hrs depending on
traffic and the time of day.
Are you in contact with the driver at all times?
Yes all drivers have mobile telephones.
Do we only do airport trips?
No we do anything from sporting events, London shows and restaurants
to sightseeing tours.
Can you make a suggestion about local hotels?
Email us your enquiries and we will help all we can.
We are bringing a large party of people to Stansted for
a conference. Can you cope?
Yes any number of vehicles can be supplied going to any number
of destinations.
Can you supply coaches?
Yes - any travel request can be dealt with.
Does London Traffic affect my quoted price?
No. Unlike metered taxis, none of our vehicles have meters, so
the price you are quoted will be the price you pay, however long
the journey takes.
If
in doubt .......
.......... just ask
